Exchange Policy

At Meezab Productions, we want you to love every piece you order. If something isn't right, we're happy to help with an exchange. Please note that we do not offer returns or refunds. We only offer exchanges within 15 days of delivery.

Exchange Period

You can request an exchange within 15 days of receiving your order. Requests made after 15 days will not be accepted.

No Returns, No Refunds

  • We do not accept returns.
  • We do not offer refunds in any form (cash, bank transfer or card refund).
  • Eligible items can only be exchanged for another product or size, subject to availability.

Eligibility for Exchange

To be eligible, your item must:

  • Be unused, unwashed and unworn
  • Have all original tags and packaging intact
  • Be in the same condition in which you received it
  • Come with the original order number or invoice

Non-Exchangeable Items

  • Items that have been worn, washed, altered or damaged
  • Customized or made-to-measure orders
  • Items bought on final sale or clearance (if marked as non-exchangeable)

How to Request an Exchange

  1. Contact our support team within 15 days of delivery via email or WhatsApp.
  2. Share your order number, the item you want to exchange and the reason.
  3. Our team will review your request and reply within 1 to 2 working days.
  4. Once approved, send the item back to us in its original packaging.
  5. After we receive and check the item, we will send your replacement.

Wrong or Damaged Items

If you receive a wrong, defective or damaged item, please contact us within 48 hours of delivery with clear photos. We will arrange a free replacement for you.

Shipping Charges

  • For wrong or damaged items, Meezab Productions will cover the shipping cost.
  • For size or personal-choice exchanges, the customer will pay the shipping charges.

Please Note

  • Slight colour differences may occur due to screen settings and lighting.
  • Exchange is subject to stock availability. If your chosen item is out of stock, you can select another product of equal value.

Contact Us

Our team is always happy to help.

Email: meezabproductionshouse@gmail.com
WhatsApp / Phone: +92 328 4099003
Address: 596 D, 1 PIA Main Boulevard, Near Chaudhry Chowk, Block D, Phase 1, Johar Town, Lahore, 54782